8www: Player Questions, Answered

Go to 8www Register and fill in your mobile number, a password, and your preferred currency (BDT). The whole process takes under two minutes. You must be 18 or older to register. One account per person — duplicate accounts will be closed.

Before your first withdrawal, you will need to submit one government-issued document: a National ID Card (NID), Passport, or Driving Licence. Upload a clear photo through your account dashboard. Our team reviews submissions within 6 hours. You only do this once.

Your registered mobile number can be updated by contacting 24/7 live chat with your identity document ready. Currency is fixed at the time of registration and cannot be changed afterwards. If you registered in BDT, all balances and transactions stay in BDT.

We accept bKash, Nagad, Rocket, and Bank Transfer. All four support both deposits and withdrawals. The minimum deposit is ৳400. There is no maximum deposit limit set by us — your mobile wallet provider may impose its own daily cap.

Deposits via bKash, Nagad, and Rocket are credited to your 8www balance within 1 minute of a confirmed transfer. Bank Transfer may take slightly longer depending on your bank's processing time. If your deposit hasn't arrived after 10 minutes, contact live chat with the transaction reference.

8www does not charge a deposit fee on our end. Your mobile wallet or bank may apply their own transaction charges. Check your bKash or Nagad app for current service fees before sending.

Standard withdrawals are processed in 42 minutes on average. Your first-ever withdrawal may take up to 1 hour while identity checks are completed. After that, payouts follow the standard timeline. Withdrawals requested during off-peak hours in Bangladesh (UTC+06) are typically the fastest.

The minimum withdrawal is ৳1,200 per request. The maximum you can withdraw in a single day is ৳165,000. VIP members at higher tiers have elevated daily limits — VIP 5 players, for example, can withdraw up to ৳2,000,000 per day. See the Withdrawal Guide for the full tier breakdown.

The most common reasons are: identity documents not yet submitted, an active bonus with wagering still outstanding, or the withdrawal amount being below ৳1,200. Check your account dashboard for a reason code, or ask live chat for a specific explanation. We do not decline withdrawals for funds that have been fully cleared.

Your first deposit is matched at 140%, up to a maximum of ৳19,500. Deposit ৳400 and you receive ৳560 in bonus funds. The combined balance (deposit + bonus) must be wagered 12 times before any withdrawal. The bonus is valid for 7 days from the moment it is credited. Full details are on the Bonus & VIP page.

Bets placed on slots, fishing games, and crash games count at 100% towards the 12× wagering target. Live casino table games may count at a reduced rate. Sports bets count only if the odds are 1.50 or higher. Free-spin winnings are credited as bonus funds and follow the same wagering rules.

Yes. All players receive a 0.6% daily cashback on net losses. The cashback is calculated on the previous day's activity and credited automatically before 12:00 noon BDT. No opt-in needed. Higher VIP tiers earn more — VIP 5 earns 1.8% daily cashback. There is no wagering requirement on cashback credits.

Yes. 8www covers BPL, Asia Cup, T20 World Cup, ODI series, and domestic Bangladesh matches. Live in-play betting is available during matches with odds updating ball by ball. Visit the Asia Cup Cricket Betting page for current fixtures and available markets.

Football is the second-largest category, covering the English Premier League, Champions League, and international fixtures including Bangladesh national team friendlies. We also offer kabaddi, volleyball, and basketball markets. The range of markets varies by event — major matches typically have head-to-head, correct score, first goalscorer, and over/under lines.

The lobby currently holds over 4,700 games across slots, fishing arcade, live dealer tables, crash games, and lottery-style titles. Providers include CQ9, Habanero, KA Gaming, FA Chai, Red Tiger, and JDB. The full lobby is accessible from the Casino page. New titles are added regularly — check the "New" filter to see recent additions.

Download the APK directly from our App page — it is free and does not require the Google Play Store. The current version is 2.0.9, file size 52 MB, and it requires Android 7.0 or above. After downloading, open your phone's Settings, enable "Install from unknown sources" for your browser, then open the APK file to install. The process takes under a minute on most devices.

Not at this time. iPhone and iPad users can access the full 8www platform through any mobile browser — the site is fully responsive and works well on Safari. All features, including live betting and bKash deposits, function the same way in the browser as in the Android app.

Live chat is available 24/7 and is the fastest way to get help — typical response time is under two minutes. The chat widget is accessible from every page when you are logged in. For account-sensitive matters, have your registered phone number and identity document ready to speed up verification.

Contact live chat to request a deposit limit, session time reminder, or a temporary account cooling-off period. These are applied within 24 hours of your request. We follow responsible gaming guidelines and do not allow players under 18 to register. If you are concerned about your play, the live chat team can connect you with independent support resources available in Bangladesh.